Last updated: 09 November 2026
Shravani Tours & Travels ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through this website and our enquiry channels, how we use it and the choices you have.
Information we collect
- Information you give us: your name, mobile number, email address, travel destination, travel dates, number of travellers and any message you send through our forms, phone calls or WhatsApp.
- Booking information: when you confirm a booking, we may need additional details such as traveller names, ages, ID or passport details and pickup addresses, as required by transport providers, hotels or authorities.
- Technical information: our website records basic technical data such as IP address and browser type to keep the site secure and to prevent spam.
How we use your information
- To respond to your enquiry and prepare quotations and itineraries.
- To make and manage bookings with drivers, hotels, airlines and other service providers.
- To contact you about your trip by phone, SMS, WhatsApp or email.
- To keep our website secure and improve our services.
Sharing your information
We share your information only with the service providers needed to deliver your trip (for example, drivers, hotels, airlines and visa processing partners), or when required by law. We do not sell your personal information.
Payments
Where online or card payments are accepted, they are processed by banks or payment gateways. We do not store your card or net-banking details on this website.
Data security and retention
We take reasonable steps to protect your information from unauthorised access. We keep enquiry and booking records only for as long as needed for the purposes described above and for our legal and accounting obligations.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by calling or messaging us using the details on our Contact page.
Third-party links
Our website may link to other websites such as WhatsApp, Google Maps or social media. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
Questions about this policy? Call +91 88882 33484 or contact us.