Last updated: 09 November 2026
These terms apply to car rental and tour bookings made with Shravani Tours & Travels. By confirming a booking, you agree to these terms together with any specific conditions shared in your quotation or confirmation.
Enquiries and quotations
- Information on this website, including itineraries, is for general guidance. Prices, vehicles and inclusions are confirmed only in a written quotation.
- Quotations are based on availability and prices at the time they are issued and may change until the booking is confirmed.
Bookings and payments
- A booking is confirmed when we receive your acceptance and any advance payment mentioned in the quotation.
- The balance payment must be made as per the schedule shared with your quotation.
- Government taxes are applicable as per prevailing rates.
Car rental
- Inclusions such as fuel, driver allowance, tolls, parking, state permits and night charges will be specified in your quotation.
- Kilometres and hours are generally calculated from our garage/pickup point and back, unless stated otherwise.
- Changes to the route, additional stops or extra hours may be charged additionally.
- Smoking, alcohol and illegal substances are not permitted in vehicles. The driver may refuse to continue if safety is at risk.
- Passengers are responsible for their personal belongings. Please check the vehicle before leaving it.
- Delays caused by traffic, weather, road closures or other events beyond our control are not our responsibility, though we will do our best to minimise their impact.
Tour packages
- Hotels, airlines, transport operators and attractions are independent suppliers and their own terms also apply.
- Itineraries may be changed due to weather, local conditions, government orders or supplier requirements. We will try to offer suitable alternatives.
- Travellers are responsible for carrying valid ID, passports, visas and any required travel documents.
- Visa approval is solely at the discretion of the relevant embassy or authority. Visa fees are generally non-refundable.
- We recommend travel insurance for all trips, especially international travel.
Liability
We act as an agent for hotels, transport providers and other suppliers. While we choose partners carefully, we are not liable for any loss, injury, delay or damage caused by suppliers or events beyond our reasonable control.
Governing law
These terms are governed by the laws of India. Any dispute will be subject to the jurisdiction of the courts in Pune, Maharashtra.
Questions about this policy? Call +91 88882 33484 or contact us.